I’m not in marketing, so I’m not going to pontificate on how companies should design the look and feel of their websites, nor on what they should say on their websites. But there are some really basic things that companies should do to make their websites more usable, at least to a first degree.
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Norm’s leaving Sun. I’ve never worked with Norm on a Sun-internal project, as his projects didn’t overlap with mine, but I’ve worked with him on others, most particularly the OASIS Entity Resolution TC. He was also one of the reviewers and session chairs I could most rely on when I was chairing the XML conference.
Norm [...]
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