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{ Category Archives } Rants

Rants about politics or other issues

Phishing for Jurisdiction

Tim has a post and wonders why the criminals are so blatant when it should be easy to track them down. I think the answer is simple – nobody feels that they’re responsible. We live in Canada, the phishing attempt was about a US company, and the phishing script is running on a Thai web [...]

Electoral Sadness

The Electoral Vote Predictor 2004 web site has some saddening comments about the US electoral system today. The saddest is a pointer to the BBC story of ex-President Carter’s contention that Florida does not fulfill international requirements for a fair election. Since Florida has so many votes associated with it, it is a determining factor [...]

Upselling Considered Harmful

I hate being upsold. Do it to me too much and I will never visit your establishment again.

More Amusing Spam

Some amusing email spam (with the idea of taking your fun where you can find it).

Customer Service at Air Canada

Air Canada has a bad reputation these days; in many ways they are a case study for what not to do in customer service. I recently flew on Air Canada and had some delays in the flight. The way most of the Air Canada staff handled the situation just proved that bad customer service makes for extremely upset customers. It would have been so easy for Air Canada to not make things worse, if they’d just followed a couple of basic customer service rules.

Chai Blues @ YVR

If you’re flying out of Vancouver International Airport through gates E91 – E96 (part of the U.S. departures area), avoid the coffee/snackbar there.