In the online and software world, there’s “support”, and then there’s support. I’ve discovered my hosting supplier for this blog, Canadian Web Hosting, offers the real type of support. And at a decent price, too.
I run two WordPress blogs, this one and a crafting blog, and had a problem that showed up on one and not the other. They dug around, sent suggestions to try things out, and generally made a great effort to help figure out what was going on (I’ll post the gory details once I have a bit more time to make them understandable). That support coupled with a decent price ($8.95 per month if you pay upfront for 1 TB bandwidth per month, 125 GB storage, lots of add-on domains, and SSH access) means I recommend them to anyone who needs hosting. If you’re in the market for a new hosting supplier, you could do a lot worse.
There are thousands of web hosts and what matter most to a webmaster is the level of support they are giving, there are lots of large web hosts with great offers, but support quality from them are unbelievably low. You are basically left in the dark when help is needed.
It is definitely a good approach to check reviews from experience webmaster when you are on the hunt for a web host.
Anyone looking for quality web hosting in Canada will want to consider LCWSoft as well. Not a big host, but quality support whenever it is needed.