Apr 292008
 

As inten­ded, I did take the Asus eee pc along on my trip to Maui last month. It was cer­tainly a lot light­er in the back­pack than the usu­al laptop. I even used it a bit (it has a fairly decent sudoku game on it). The wire­less con­nec­tion was a little flaky; I could some­times nom­in­ally con­nect to some wire­less net­work but no bits would actu­ally flow down the pipes. The error mes­sages were use­less, but then there often isn’t a lot to do when the wire­less does­n’t work. Even­tu­ally I found a net­work that did let me con­nect prop­erly, so I could check email and the odd web site.

If I were to use the Asus a lot, I’d need to fig­ure out a few dif­fer­ent applic­a­tions; for a few days while trav­el­ling or oth­er­wise not work­ing I can cope with check­ing feeds through browser-based applic­a­tions (after all, that’s how many people actu­ally do check feeds, if my log files are to be believed) and fun­nel­ling my per­son­al email through GMail, but even­tu­ally I’d want some­thing bet­ter. Learn­ing the key­board short­cuts does help, so maybe it would just be a mat­ter of get­ting used to those less-rich inter­faces. Or maybe they’d get more annoy­ing over time?

I’d also want to tweak beha­viour (move icons around in the tabbed win­dows), and add use­ful exten­sions. For example, I use the CoLT exten­sion on Fire­fox to copy the link and text, which is really handy on the small key­board. And I’d need to learn more usab­il­ity tips from sites such as the eee user for­um, such as the one about mov­ing big dia­log boxes around by keep­ing the Alt key pressed while drag­ging from inside the win­dow, so you can get to the but­tons. I’d prob­ably want to tweak my blo­g’s stylesheet as well; in fact I’m think­ing about how to do that any­way, hav­ing seen what it looks like on the small screen.

The Asus may not quite be what Roger­’s talk­ing about in his mani­festo for the walkaround-web tab­let, but it does fill a def­in­ite niche.

And I haven’t seen too many bugs, although I’ll close with the amus­ing pic­ture I snapped after leav­ing it in sus­pend mode for a while…

Asus eee pc screen after suspend
Apr 182008
 

Bisphenol‑A, a chem­ic­al found in many of those hard plastic water bottles (look for polycar­bon­ates with the recyc­ling num­ber 7, although not all of those have BPA in them) has been in the news recently, cul­min­at­ing in today’s announce­ment of a ban of baby bottles con­tain­ing BPA by Health Canada. This con­tin­ues a trend from a US Nation­al Tox­ic­o­logy Pro­gram report that expressed con­cern, although it stopped short of call­ing BPA dan­ger­ous. Since, like many house­holds, we have quite a few of these bottles around, and since the chem­ic­al is sup­posed to be par­tic­u­larly dan­ger­ous to infants, I figured I should see which of the many plastic bottles and baby bottles we have might be safe. The polycar­bon­ate bottles are deservedly pop­u­lar; they don’t have the “plastic” taste that bottles made of #5 plastics do (although those are said to be com­pletely safe since they don’t leach), and they are unbreak­able, unlike glass.

Look­ing at vari­ous man­u­fac­turer­’s web sites shows you who’s pre­pared and who’s stick­ing their heads in the sand hop­ing it will all blow over. In the pre­pared cat­egory, Rub­ber­maid gets full marks for hav­ing a clear page list­ing all the products with and without BPA. Nal­gene (made fam­ous in Van­couver when MEC, a major loc­al store took all the bottles off its shelves because of BPA) states they’re phas­ing out BPA and prom­ises to have new non-BPA products using trit­an instead of polycar­bon­ate in the stores start­ing next month. I don’t have any of their bottles, but I know a lot of people do. Camel­bak points out on their web site’s front page that not all #7 plastics con­tain BPA (true), but ignores the fact that there’s no way a con­sumer can tell which ones do. They’re also intro­du­cing a line that uses non-BPA trit­an. I gave a friend one of the Camel­bak bottles for Christ­mas and will replace it once the trit­an ver­sions come out.

In the middle, since they don’t use BPA, but don’t tell people that on the web site are Medela, who make vari­ous breast­feed­ing pumps and accessor­ies, includ­ing bottles. The Brita water fil­ter com­pany has a hor­rible flash web site with no search but­ton any­where. The pitch­er does­n’t look to me like it’s made out of polycar­bon­ate and that was con­firmed from this post. It would make sense for Brita to add that inform­a­tion to their FAQ.

On the unpre­pared side, Ger­ber loses points for not even men­tion­ing the issue any­where on their site; the baby bottles I have from them are num­ber 7 and oth­er sources say they have BPA, so out they go. Tom­mee Tip­pee (a U.K. brand for baby bottles ad sipyy cups) has a page from Janu­ary 2007 in which they say BPA is per­fectly safe and that they use it in some products, without men­tion­ing which, so I’m not sure what to do about the ages-old hard plastic sippy cup I have from them. It isn’t polycar­bon­ate, but does it have BPA in it? No idea. Avent is anoth­er baby bottle man­u­fac­turer that admits they use BPA and say it’s safe. Tom­mee Tip­pee isn’t avail­able in Canada any­way, but I guess the oth­er two are going to have some prob­lems in the next little while, as are the retail­ers that stock them.

There are lots of blogs out there with list­ings of products that have or do not have BPA (e.g., this one). As with many health issues it’s hard to know how to far to go without going over­board, par­tic­u­larly with vari­ous health admin­is­tra­tions seem­ingly dif­fer­ing in their views of what the risk really is. I find it iron­ic, how­ever, that the man­u­fac­tur­ers of products mostly used by adults, where the risk is smal­ler, seem to be more respons­ive than those of products used by the infants who are most susceptible. 

Apr 172008
 

I hate get­ting my eyes examined, which is why I only sub­mit to it every two years or so. Since part of the reas­on I go is to make sure that any symp­toms of glauc­oma or mac­u­lar degen­er­a­tion are found, I get the full check-up, involving hor­rible chem­ic­als to dilate the pupils. These, of course, affect my vis­ion, so I can­’t drive home after­wards; for­tu­nately the walk is only about 25 minutes each way, so it’s not too big a deal.

As I was walk­ing home I real­ised I must have looked more than a little weird in my jeans and a non­des­cript winter coat, with a floppy sun­hat pulled down around my face to min­im­ize the light get­ting into my stressed eyes, des­pite the cloud. Not that any­one seemed to notice of course, this being Vancouver.

Apr 162008
 

It’s always nice to have a good cus­tom­er ser­vice exper­i­ence; not that I expec­ted oth­er­wise in this case. And when it shows a good way to use a cus­tom­er­’s per­son­al inform­a­tion, so much the better.

What happened was, we had a dis­play case built into our din­ing room wall. I stained it and var­nished it, and wanted glass shelves. To cut a very long story short, the holes in the walls for the shelves were the wrong size for the shelf sup­ports I wanted, and I got vari­ous things from Lee Val­ley to try to get the sup­ports I wanted to fit in the holes. That did­n’t work, so I ended up with oth­er shelf sup­ports and a bunch of stuff I did­n’t need any more, that was unused apart from a “try it out” test run on one support. 

Fast for­ward two years or so; when you have a baby who does­n’t sleep well, return­ing stuff with­in the three-month dead­line does­n’t always hap­pen. So I called up today and asked if I could return it any­way, even though I’d lost the receipt. The woman on the phone said to come in and talk to the sales per­son (Lee Val­ley does not have self-ser­vice — they have show­rooms and cata­logues and you talk to a real per­son about what you want and wheth­er it will work, and they fetch the items for you out of the back room). So I did that at lunch­time today. Explained to the guy what had happened, gave him my cus­tom­er account num­ber, and he dis­ap­peared into the back room to look up when I’d bought the stuff and how much I’d paid for it, so he could do a full refund (no restock­ing charges, yay!). It turned out that some of the stuff was from 2 years ago, the rest from 2002 — but they still refun­ded what I’d paid, cheerfully. 

Yep, they know where I live and what I buy, and they use that inform­a­tion to send me cata­logues on related sub­jects, and to give me refunds 6 years after I bought the stuff and lost the receipt. That’s a reas­on­able trade-off to me, and good cus­tom­er ser­vice to boot. Of course, I promptly bought anoth­er couple of use­ful items — I defy any­one to go into their show­room and not find some­thing use­ful for house, work­shop, or garden. So their reas­on­able policy also has bene­fits for them.

Apr 012008
 

I don’t usu­ally get a lot of phone scams on my office phone, prob­ably because it’s unlis­ted. But I did get one today. Being April Fools’ Day, I was­n’t sure wheth­er it was a prank or a scam; after hunt­ing around a bit on the web I think the latter.

It was a brief call, an auto­mated sys­tem claim­ing to be from Visa, say­ing they had a charge for $1000 for per­fume “for my stinky armpit” (no joke, that’s what they called it). The auto­mated voice told me to press 8 to accept the charge, or 9 to decline it. I hung up instead (I’ve had real calls from my bank about unau­thor­ized charges, so I know what they sound like). Hunt­ing around on the web showed a bunch of people claim­ing that press­ing 9 allows the per­son to make long dis­tance calls from your num­ber some­how; Snopes says that’s only par­tially true. Oth­er people also say the dial 9 scam isn’t a scam, although the lat­ter link points out “some com­pan­ies have indeed used decept­ive prac­tices to trick recip­i­ents into mak­ing premi­um rate calls”, which could add up, I guess. Seems like a lot of effort to go to for little reward — maybe it was an elab­or­ate April Fools’ Day joke after all. Any­one want to ‘fess up?

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