The idea of wikis, the whole concept of collaborative authoring, is so enticing that it seems like it should be the default (at least if you don’t need more structured markup behind it), even in the enterprise. At least, that’s what I thought some years ago. People still like to send around office documents with revision marking turned on, however, rather than fully embrace the Brave New World.
I tweeted that one problem is likely the offline issues (can’t read the document on the airplane unless I’ve saved a copy first); Edd added the “lost document” problem where you can easily lose a document when someone deletes the link to it, and you never find it again. Spam, as Norm pointed out, is another issue on the internet, though it shouldn’t be on the intranet.
And then there’s the issue of wiki markup, which some people detest. One project I’m working on for Sun is using MediaWiki, for which you can export a document from OpenOffice, so that helps with at least getting the first draft of the document into the system. There’s still the update problem; I gather that is slated for a future release of the wiki publisher extension. When that works, I hope it will make it easier to talk certain members of my team at Sun into using the system willingly <grin>.