Apr 212012
 

My Win­dows 7 PC has been sub­ject to ran­dom freezes, once every couple of days, where the entire PC freezes to the extent that a reboot is neces­sary. Since most of my phone calls are VOIP, when my PC freezes it cuts me off, which isn’t great for busi­ness or my peace of mind. So I set about try­ing to find the cause.

One poten­tial cause of these sorts of crashes is old drivers. So I updated the sound card drivers, the mouse driver, the video card driver, and most oth­ers I could find. Net effect on freezes: zero.

Some web site sug­ges­ted old ver­sions of Java might be a prob­lem. I unin­stalled Java com­pletely, and rein­stalled the latest. Net effect: zero, except for muck­ing up my install­a­tion of Eclipse and cost­ing me time play­ing around with envir­on­ment set­tings to get the right com­bin­a­tion of Java ver­sions set up again.

The fam­ous (infam­ous?) Win­dows chkdsk pro­gram found no errors.

Check­ing wheth­er any import­ant ker­nel files had been cor­rup­ted, using system32/sfc.exe, showed no problems.

Microsoft has a Memory Dia­gnost­ic Tool, worth a try. Res­ult: no appar­ent memory issues.

At this stage I was run­ning out of good ideas, so I tried some­thing more ran­dom and moved the USB cables for the mouse and key­board to dif­fer­ent USB slots on the back of the PC. I did this two weeks ago, and the sys­tem has­n’t frozen since. Coin­cid­ence? Maybe mov­ing to a dif­fer­ent slot made Win­dows rein­stall the USB drivers? 

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